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Inside the creative workshop of FEANDREA, two sweet kittens jump around, personally examining our scratching trees and giving their animal feedback. Thus, the designers of FEANDREA get to know firsthand whether the products meet the requirements of pampered whisker wearers.
The highlights of the cat tree at a glance:
- High stability; base plate reinforced with wooden strips
- Robust sisal posts
- Covered with fluffy, extra durable plush fabric
- Cosy cat house
- 2 padded, viewing platforms at different heights
- Generous, stable hammock
- Medium size; suitable for one or two cats
- Clever staircase design; easy access to the stairs
- Colour: Light Grey
- Material: MDF (Medium Density Fiberboard), Plush, Sisal
- Product Size: 55 x 45 x 143 cm (L x W x H)
- Product Weight: 14.3 kg
- 1 x Cat Tree
- 1 x Instructions (EN, DE, FR, ES, IT)
- If the cat cave is damaged, contact our customer service immediately to apply for a replacement or find other solutions and avoid the risk of injury due to damaged parts.
- If your cat starts to chew or eat the furry balls or elastic band, remove the toys and keep them out of the reach of your cat.
Shipping with the mainland UK.
In general, your order will be delivered by a third-party provider (e.g. DPD, DHL, Herms) to your doorstep to the address you have given. Depending on the workload of the shipping company, shipping takes 5-9 working days. * Please be noted that all information regarding the shipping duration is estimated. We cannot guarantee that your order will arrive on a specific day.
After the package has been dispatched, we will send you the tracking number so that you can track the package. On the website of the responsible shipping company, you can check the shipping status and, if necessary, set delivery preferences.
No delivery to Ireland, JE, GY, BT, IOM and ZE.
No delivery to PO Box and BFPO (British Forces post office) addresses.
You have the right to cancel the order within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform us of your decision to cancel this contract by a clear statement (e.g. a letter sent by post, fax or e-mail). You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us.
You will bear the direct cost of returning the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. We will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. For more details, please check our Return & Cancellation Policy.
In the event that you receive defective, incorrect or incomplete merchandise, please contact us right away so we can make it right. For faster assistance with a return or exchange claim, please email us with your order number, contact information and photos documenting damages (if applicable). Please retain all items and packaging materials until your claim is resolved. If your replacement item is back-ordered or out of stock, we’ll notify you as soon as we have the estimated arrival date, or we may work with you to suggest a suitable replacement.